UPS has a helpful education resource to help consumers avoid fraud and scams. [View] Below are some excerpts from the page.
Recognize and Report Fraud
- Slow Down – Scammers rely on urgency to create panic. Be cautious of anything that implies you must act immediately. Take the time to review the message, then review it again.
- Don’t Click — Check the Link – Legitimate UPS links will start with “https://www.ups.com”, “https://billing.ups.com”, “https://go.ups.com” or “http:/links4.upsemail.com”.
- Check the Details – Are there spelling or grammar errors? Generic greetings, like “Sir or Madame?” Fraudsters will frequently use small typos to trick you into clicking on the link.
- Report It – Report it to the Federal Trade Commission.
- Delete and Block It – So you don’t accidentally interact with it later.
- If It Seems Too Good to be True… then it probably is. Scammers may sell fake labels at deep discounts.
Common Fraud Scenarios
- Payment is Needed or Overdue – Never wire money, send money orders, gift cards or cash. Use secure payment methods like the UPS Billing Center.
- Funds Required for Package Delivery – Only a few packages require money for delivery: Collect on delivery, duties or taxes. Tracking your package is the safest way to see if any fees are due.
- Account or Payment Info Requested – Unexpected alerts about your account could be fraud. Confirm there are no suspicious shipping or billing activities by logging in to UPS.com.
Type of Fraud
The UPS page offers a good concise list of fraud types with descriptions of each. [Visit UPS Page]