Summary
In March 2023, an email was identified as a fake notification from American Express. Details are below.
Advice
As always, confirm the email sender address, and rather than clicking any links in emails, go directly to the official website. If you are on a laptop or desktop computer, hover your mouse/trackpad pointer over any link to see the address displayed.
Email Subject
Examples of subject lines include:
- “Restriction is on your Credit”
- “Restriction on your credit”
- “We’ve restrict your credit”
Email Message Content
This is the text of the email:
ACCOUNT ENDING: *
Dear Member,
Your Amex will be canceled on 03/18/2023
Dear Member:
We’ve paused your available credit. because of an unusual activity.
While your credit is paused, new charges for you and any additional Members may be declined. New charges on any other membership you have may also be declined.
Have your Amex handy, logging and follow the simple steps to start using your card instantly.
Log in Now
Thank you for your Card Membership,
Email Message Appearance
Below are visual examples of the email, with an example in Dark Mode. These are how the message may appear in a desktop viewer. Note that the top example uses the familiar white on dark blue with a font and appearance similar to legitimate Amex communications and web content.
Dark Mode Sample (Below)
